Universal Publishing Music is the world's largest music catalogue, with a wealth of options and features. We needed to create a training video that would teach people how to use the website and database in a simple, easy way.
We developed training videos that showed how easy the site was to use, helping users feel relaxed and clear in what they could do. It was all music to our client's ears.
Successfully gave users the information they needed to perform tasks on the site.
Helped Universal Publishing Music minimise customer calls and site issues.